Director of Technology – Senior Network Engineer

Who we are: Canadian Fiber Optics Corp (CFOC) is a privately held telecommunications company that designs, builds, and operates fiber optic networks to provide high speed internet services in rural / remote communities.  From the design and construction of networks to the provision of end user services, to the on-going support of the fiber networks, CFOC is connecting rural communities with the world.

Why we do it: We believe in the work we do and the legacy it leaves behind. We make meaningful change possible by connecting people, businesses, and industry to the Internet. We do not believe anyone should be forced to leave a community because their Internet connection does not allow them to be as connected as they want, or need, to be. We enable network connections in communities where people choose to build their lives; where they work, where they watch their families grow, and where they choose to give back. We do not believe education, healthcare, connecting with families and friends around the world, or entertainment should be restricted.

We build and operate fast, reliable fiber networks so rural Canadians, and its businesses, can thrive. We are currently looking for a unicorn to fill our Director of Technology/Sr. Network Engineering position.

Job Purpose: Reporting to the Chief Operating Officer, this role is responsible for all the technological aspects of the business.

Key Organizational Responsibilities/Accountabilities

  • Be responsible for your own health and wellness, personally and professionally, to ensure you can perform this role as needed
  • Contribute to the goals of connectivity through your performance and contributions CFOC
  • Working responsibly on the work assigned to you within the values of CFOC.

General Responsibilities

The list below represents a list of items that you will be responsible for. These fall within the referenced “defined responsibilities” list but the list does not start and end here. As the company grows, so will you, so will your responsibilities and so will your team.

  • Lead the strategy for technology platforms, partnerships, and external relationships
  • Represent the technological agenda in staff meetings and when making hiring decisions
  • Identify, compare, select, and implement technology solutions to meet current and future needs
  • Develop, track, and control the development of annual operating and capital budgets for purchasing, staffing and operations
  • Manage and optimize infrastructure assets to satisfy internal financial targets
  • Create overall technology standards and practices and ensure adherence
  • Consolidate our technology platforms and create plans for each
  • Track, analyze and monitor technology performance metrics
  • Oversee all system design and changes in system architecture
  • Keep abreast of contemporary trends and best practices in the technology landscape such as SDN/NFV and zero-touch provisioning
  • Take the initiative in thought leadership, innovation, and creativity
  • Work closely with Marketing, Business Development and Operations to define and deliver new products and enhancements
  • Strategic and operational ownership for the IP and Optical network, systems, processes, and data company wide.
  • Responsible for Network Operations budget oversight and cost control.
  • Work in partnership with business functions to build a strategy and roadmap that will support rapid growth.
  • Identify potential bottlenecks and prepare the company for hyper-growth.
  • Identify, compare, select, and implement technology solutions to meet current and future needs; defining and shaping those market needs where we can.
  • Continuously monitor and manage skills gaps in design, build and operate arenas and lead the technical recruitment, onboarding, and performance management of your Team.
  • Support Sales and Marketing with Enterprise customer as the technical lead throughout from Proof of Concept to implementation, ensure customer success and satisfaction; and
  • Provide technical expertise in creating solutions, designs, proof of concept and implementations which may include installation, configuration, troubleshooting, customization, testing, and documentation.

Skills and Qualifications

The list below is representative of what we are looking for. Like the General Responsibilities list, your skills and qualifications do not start and end here. As the company grows, so will you. We expect the successful candidate to grow and develop in the role and to ensure the other network operations team members are provided with the leadership and mentoring necessary for them to also develop.

  • 5+ years previous working experience as Sr. Network engineer planning, architecting, and implementing network security solutions at both enterprise and service provider levels;
  • MA in Engineering, Computer Science, or similar relevant experience;
  • In-depth knowledge of web systems architecture, design, and development;
  • Hands-on experience with complex project management;
  • Outstanding communication, interpersonal and leadership skills;
  • Excellent organizational and time-management skills;
  • Effective negotiation and vendor management skills;
  • Proactive problem solver;
  • Attention to details;
  • PTV system development and deployment knowledge an asset;
  • Experience in delivering Business and/or Residential Services;
  • Understanding of OSS/BSS ecosystem;
  • Strong understanding of Service Provider security posture and solutions such as DDOS mitigation, DNS Security, SOC and others;
  • Strong understanding and work experience of Internet technologies including routing, switching and general network infrastructure and technologies associated with the ISP and MSSP market;
  • Deep Understanding of SD-WAN and VPN technologies including IPSEC and MPLS VPNs;
  • Network engineer certifications such as CCNP Security (Cisco Certified Network Professional Security), CEH (Certified Ethical Hacker), CISSP (Certified Information Systems Security Professional), and GIAC Security Certifications are a plus; Juniper certifications and Calix certifications or knowledge are an asset;
  • Positive, service-oriented personality; and
  • Ability to travel to Canada and the US (note: travel will be primarily limited to Western Canada).

Required Characteristics:

We are looking for an exceptional individual for a vital role. You have a very sharp mind, you act without being asked, you live, think, and breathe networks. You are an exceptional leader of people. You are comfortable presenting to customers and executives. You are the smartest person in the room when discussing networks but can also effectively communicate with people who have no background in networking and network operations. You are creative in defining solutions and alternative approaches. This person looks at each success as the next one to build on, believes that before you can play hard you need to work hard, and you want to thoroughly enjoy the work that you do and who you do it with. You want to be part of building something that is tremendously important to the livelihood of Canadians and to Canada’s economic fabric.

Canadian Fiber Optics offers a competitive, total compensation package along with professional development opportunities for innovation and growth. Compensation will be commensurate with level of experience.

Job Category: Operations
Job Type: Full Time
Job Location: Calgary Travel Required
This job is no longer accepting applications.
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